The Ethics of Demands and Complaints
Course Info
PriceCPD Points 1.5
Competency- C3: Ethics and Professional Responsibility (1.5)
Courses by this Author
What is the difference between witness preparation and witness coaching? Legal Profession Conduct Rule 39 concerns how practitioners discuss a prospective witnesses’ evidence, but in some ways, raises more questions than it answers.
Published February 2018. Reviewed August 2021 (next review due February 2022)
What is the line between a forceful demand and misconduct?
This seminar will look at the obligations to frame communications with others in civil terms, the benefits of doing so and the downside where emotion directs the style and derails the content.
Author Profile
Course Summary
Published February 2018. Reviewed August 2021 (next review due February 2022)
What is the line between a forceful demand and misconduct?
This seminar will look at the obligations to frame communications with others in civil terms, the benefits of doing so and the downside where emotion directs the style and derails the content.
Course Details
Published October 2016 Reviewed August 2021 (next review due by October 2022)
What is the line between a forceful demand and misconduct?
A well crafted demand setting out the facts on which it is based, the remedy required and a clear timetable for actions or consequences is powerful, but clients often want shock and awe.
This seminar will look at the obligations to frame communications with others in civil terms, the benefits of doing so and the downside where emotion directs the style and derails the content. Hear lessons from recent professional misconduct cases addressing the obligation of courtesy.
Learn how to:
- avoid blurring the lines between a forceful demand and misconduct;
- get an insight from the latest case law.